POLICIES
RETURN POLICY
OUR RETURN GUARANTEE

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for return.

RETURN POLICY CONDITIONS

We hope you are always happy with RE;CODE purchases. But if, for any reason, a purchase does not meet your expectations, you may return it. Please read the guidelines below to determine whether or not an item can be returned.

An item can be returned for a full refund if it meets all of the following criteria:


  1. It was purchased from our website, en.recode-global.com

  2. It is in its original condition, or it is defective.
      • Items will be considered to be in their original condition when they are unused, unworn, unwashed, unaltered and undamaged.

  3. All tags are still attached

  4. It is within the allowable return time period:
      • For items purchased for full price, it must be received within 30 days of the delivery date.
      • For sale merchandise, it must be received within 14 days of the delivery date.

  5. It is not a Final Sale item. Final Sale includes all:
      • Items marked Final Sale, or
      • All vintage items, or
      • All items that have been altered, or
      • All items that have been monogrammed or personalized

We will honor price adjustments only if the item is currently in stock.

Please note that Shipping and Handling charges for returned merchandise will be refunded if we have made an error. Otherwise they are non-refundable.

Kolon Industries, Inc I CEO Hee Goo Jang
Kolon Industries Bldg, Teheran-ro 501, Gangnam-gu, Seoul, Republic of Korea
Company Registration No. : 138-85-19612
Telecommunication Services  Registration No : 2017-Seoul Gangnam-02297
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TEL. 1588-7667 I E-MAIL. recodeglobal@kolon.com

© 2019 RE;CODE. ALL RIGHTS RESERVED.